Imports:
Cronometer imports the following items from Whoop:
- Daily Activity (including step count)
- Exercise
Backfill/ Force Sync
You can backfill data from Suunto to Cronometer up to 30 days in the past using the Force sync option in More > Devices > Suunto after you have connected Suunto to your account.
Troubleshooting
Connection issues
If you are experiencing issues importing data from Suunto into your Cronometer account, please first ensure your device is importing data to your Sunnto app. Then refresh your Cronometer diary (pull down to refresh if you are using the mobile app).
If you are still having trouble importing data, please try reconnecting your Suunto account to Cronometer via the webpage.
- Login to your account here https://cronometer.com/login/
- Go to the More tab > Devices
- Click on Disconnect next to Sunnto > then click on Connect again
- Follow the steps to connect your accounts, ensuring you turn on the correct permissions.
Double counting/ incorrect data
Cronometer integrates with:
- Garmin
- Oura
- Fitbit
- Withings
- Whoop
- Polar
- Dexcom
- Ketomojo
- Suunto
- Apple Health
- Samsung Health
- Health Connect
Please ensure you are only importing data from one device integration. If you have more than one of these integrations connected you may see incorrect values imported into your diary.
Please also note, if you are importing data from an unsupported integration into one of our supported integrations, we cannot guarantee that the data will be imported without error.