If you can confirm that the information in Cronometer's database does not match that on your food's Nutrition Facts Table, please report an issue to the Curation Team.
You can do this on the mobile app with the following steps:
1. Scan the product's barcode
If no food is listed in the database, search for the product's name.
If you still cannot find the appropriate food, create a custom food and submit it for publishing. Our curation team will be happy to add the food associated with this barcode!
2. Select food from search results
Check for the following before reporting an issue:
- Serving size: Make sure you are comparing with the same serving size. The serving size for your packaging may be different.
- Check the Data Source: Products that haven't been analyzed by NCCDB and USDA have nutrition labels that only include a very basic set of nutrients mandated by law. Cronometer is not a lab and does not test foods for their nutrient content. In order to maintain accuracy, listings can only provide the information that is provided by the manufacturer on the label.
- DRI's vs. %DV: The %DV that you see on nutrition labels is a standardized Daily Value used for nutrition labels to help people better understand amounts on labels. In Cronometer the Nutrient Targets shows your nutrition targets for the day. Each target has an optional minimum and maximum value. By default, the minimum is set to the Dietary Reference Intake (DRI) value for your body type, and the maximum is set to the Tolerable Upper Limit (TUL), when available. These values can be quite different than the %DV value on a label.
- Minor differences: Data reported from NCCDB and USDA have compiled results from different lab analyses and research papers to provide us with a comprehensive nutrient profile that may not precisely match your food's packaging due to rounding differences.
3. Tap the menu in the top right corner
Once you've confirmed there's an issue with the food:
- Tap the three dots in the top right corner of the Nutrition Summary
- Tap on Report Issue
4. Describe the Issue
Please provide a description of the discrepancy you see to help us address the problem.
5. Provide Photos
We require clear photos of both the front of the package (including the brand and name of the product) and the nutrition information listed on the package.
These photos are required to confirm that we are correcting the correct database entry. Many brands have multiple formulations of similar products for different countries.
If you have not scanned the barcode to access the listing, please let us know in the description.
Cronometer's curation team typically addresses issues within 1 business day. If you have not received a response please contact firstname.lastname@example.org