In this article you will learn how to:
Enable Messaging
Communicate with your clients directly in Cronometer using the Chat feature. To get started, enable messaging in the More tab > Account Settings.
Messages are encrypted end-to-end, rest assured your messages are kept private between you and your client.
To quickly message your clients, you can do this from the Client tab and select the message icon next to the client you would like to message:
This will take you to their page where you will see a message box at the bottom. Type a message and click the send icon or hit enter to deliver it to your client.
In the client view, you'll also see a chat icon in the top right corner. Click this to bring up the same message box.
Minimize your chat window to view your client's account. You'll see a notification if there is an unread message from your client both at the top of the screen next to the Chat icon, as well as in the minimized chat window at the bottom. Click the chat icon or window at the bottom to view the message.
Your clients will see a notification on their dashboard when you've sent a message. They can click the Chat icon to open a chat window at the bottom of the screen
Disable Messaging
To disable the Chat feature, go to More > Account Settings. Here, you can toggle on and off the messaging option. Disabling client messages will remove the chat icon from the client view and in the Client tab which will disable the ability for you to message clients. Disabling messaging applies to all clients. Any previous conversations can be viewed by turning client messaging back on.