{"article":{"id":360028873772,"url":"https://cronometer.zendesk.com/api/v2/help_center/en-us/articles/360028873772.json","html_url":"https://support.cronometer.com/hc/en-us/articles/360028873772-How-do-I-cancel-my-Gold-Subscription","author_id":41692386674580,"comments_disabled":false,"draft":false,"promoted":false,"position":1,"vote_sum":-34,"vote_count":194,"section_id":360003403191,"created_at":"2019-06-05T21:47:45Z","updated_at":"2026-10-05T13:27:05Z","name":"How do I cancel my Gold Subscription?","title":"How do I cancel my Gold Subscription?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-07-19T17:10:56Z","user_segment_id":null,"permission_group_id":123786,"content_tag_ids":[],"label_names":["unsubscribe","gold","subscription","Cancel","Cancel gold","uitschrijven","uitschrijven nieuwsbrief"],"body":"<p>You can cancel your Gold subscription by following the instructions below:</p>\n<h2 id=\"h_01HQ377VV2CW5GNJHS905V3HYD\">If you purchased Gold on our Web version:</h2>\n<div class=\"zd-indent\">\n<ol dir=\"auto\">\n<li>Log in to the web version at <a href=\"http://cronometer.com/login/\" target=\"_blank\" rel=\"noopener noreferrer\">http://cronometer.com</a>\n</li>\n<li>Select the <strong>More</strong> tab from the menu on the left &gt; <strong>Account</strong> sub-tab</li>\n<li>Scroll down to the Subscriptions section.</li>\n<li>Use the drop-down menu to manage your subscription.</li>\n<li>Select <strong>Do Not Auto-Renew</strong> from the drop-down menu.</li>\n</ol>\n</div>\n<h2 id=\"h_01HQ377VV2BVMNZX992E0NRNXZ\">If you purchased Gold from within the iOS app:</h2>\n<ol dir=\"auto\">\n<li>On your iPhone or iPad, go to <strong>Settings</strong>\n</li>\n<li>Tap on your Apple ID icon at the top of the screen</li>\n<li>Tap <strong>Media and Purchases</strong>\n</li>\n<li>Tap <strong>Subscriptions</strong>\n</li>\n<li>Open the <strong>Cronometer</strong> subscription, and you can choose to cancel it from there.</li>\n</ol>\n<h2 id=\"h_01HQ377VV2258ST8BQKZDKFB75\">If you purchased Gold on the Android mobile app:</h2>\n<div class=\"zd-indent\">\n<ol dir=\"auto\">\n<li class=\"\" data-outlined=\"false\">Open the Google Play app <img src=\"https://lh3.googleusercontent.com/7R1uFoIRzvb36XFP28r43j53tmk94Y0IfBNNOeIqlvtAvVlzxobBCxFku2aHloYYoR4=h36\" alt=\"Google Play\" width=\"20\" height=\"20\" data-mime-type=\"image/png\" data-alt-src=\"//lh3.googleusercontent.com/7R1uFoIRzvb36XFP28r43j53tmk94Y0IfBNNOeIqlvtAvVlzxobBCxFku2aHloYYoR4\">\n</li>\n<li>At the top right, tap the profile icon</li>\n<li>Tap <strong>Payments &amp; subscriptions </strong>&gt;<strong> Subscriptions</strong>\n</li>\n<li>Select the subscription you want to cancel</li>\n<li>Tap <strong>Cancel subscription</strong>\n</li>\n<li>Follow the instructions</li>\n</ol>\n<p><img src=\"https://support.cronometer.com/hc/article_attachments/13619798085908\" alt=\"mceclip1.png\" width=\"381\" height=\"794\"></p>\n</div>"}}