{"article":{"id":360019870072,"url":"https://cronometer.zendesk.com/api/v2/help_center/en-us/articles/360019870072.json","html_url":"https://support.cronometer.com/hc/en-us/articles/360019870072-Mobile-Account","author_id":16287192852884,"comments_disabled":false,"draft":false,"promoted":false,"position":1,"vote_sum":-107,"vote_count":185,"section_id":360002520692,"created_at":"2018-11-21T19:30:07Z","updated_at":"2026-09-18T22:44:08Z","name":"Mobile - Account","title":"Mobile - Account","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-29T10:03:07Z","user_segment_id":null,"permission_group_id":123786,"content_tag_ids":[],"label_names":["change email","change password","reset password","reset"],"body":"

Access your Account settings by:

    \n
  1. Go to the More tab on the bottom right of your screen
    2. \n
  2. Tap Account\n
    3. \n

You can click on any of the subheadings to manage account details including:

    \n
  1. Email Address
    2. \n
  2. Password
    3. \n
  3. Two-Factor Authentication
    4. \n
  4. \nAccount Data
      \n
    1. Bulk Delete
      2. \n
    2. Delete Account
      3. \n
    \n
    5. \n
  5. Subscription
    6. \n
  6. Notifications
    7. \n
  7. Privacy
    8. \n
  8. Log Out
    9. \n

Email

You can choose to change the email address associated with your account. A validation email will be sent to that address. You must verify the new email address to access your account again.

Change Password

To change your password:

    \n
  1. Enter your current password, your new password and confirm the new password.
    2. \n
  2. An email notification will be sent to notify you that your password has been changed. 
    3. \n

If you have forgotten your current password, log out of your account and use the Forgot Password link on the Login Page.

Two Factor Authentication

Access this section to turn on two-factor authentication. This is an optional added security feature.

Account Data

We respect your right to access your data, as well as your right to be forgotten. You can choose to Bulk Delete data or Delete your Account entirely. 

Bulk Delete 

Select the date range, and which data types you would like to delete. 

Be aware that any deleted data cannot be recovered.

 

Delete Account

Deleting your account will permanently delete your account and all information associated with it.

This is irreversible and there is no way to retrieve the information once an account has been deleted.

Subscription

You can view the status of your subscription.

If you are not a Gold subscriber, you can subscribe to Gold here.

Notifications

You can choose to toggle on Allow Notifications. If you enable this setting, you have the ability to:

Privacy

You can toggle on or off:

Log out

Tap on Log out to log out of your account on your device. You’ll have to re-enter your password to log back into your account next time.

 

 

Learn how to edit your account settings on the web version of Cronometer

"}}