{"article":{"id":360018760151,"url":"https://cronometer.zendesk.com/api/v2/help_center/en-us/articles/360018760151.json","html_url":"https://support.cronometer.com/hc/en-us/articles/360018760151-Account-Settings","author_id":31573368124692,"comments_disabled":false,"draft":false,"promoted":false,"position":3,"vote_sum":-202,"vote_count":390,"section_id":360002520652,"created_at":"2018-10-26T22:45:09Z","updated_at":"2026-09-25T20:38:30Z","name":"Account Settings","title":"Account Settings","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-25T13:39:26Z","user_segment_id":null,"permission_group_id":123786,"content_tag_ids":[],"label_names":["export","unsubscribe","upgrade","price"],"body":"<p>The Account Tab is the section where you update any sign-up information and manage your subscriptions and personal data.</p><p>Learn how to:</p><ul>\n<li data-list-item-id=\"e0e999b8fb3efef8f91f3c4aac300325a\"><a href=\"#h_49151021621545174942634\">Change your e-mail and password</a></li>\n<li data-list-item-id=\"ea433f2faa31a9ddb3c335a54eae9e4c9\"><a href=\"#h_31823620681545174953099\">Update your subscription and payment information</a></li>\n<li data-list-item-id=\"efe19df27b8fd8fb52e5105903e84e767\"><a href=\"#h_472730954141545174963056\">Set Notifications</a></li>\n<li data-list-item-id=\"e33a06f1d04f81d38fadd76b1851bd39d\"><a href=\"#h_440005960211545174984655\">Export and delete your data</a></li>\n</ul><figure class=\"wysiwyg-image\"><img style=\"aspect-ratio: 1876/856;\" src=\"https://support.cronometer.com/hc/article_attachments/50678002302612\" width=\"1876\" height=\"856\"></figure><h2 id=\"h_49151021621545174942634\">Login</h2><p>In this section, you can change the email address associated with your account and update your password.</p><p><a href=\"https://support.cronometer.com/hc/en-us/articles/360042096672\" target=\"_self\">Two-factor authentication</a> can also be set up in this section.</p><figure class=\"wysiwyg-image\"><img style=\"aspect-ratio: 908/651;\" src=\"https://support.cronometer.com/hc/article_attachments/50678002304276\" width=\"908\" height=\"651\"></figure><h2 id=\"h_31823620681545174953099\">Subscription</h2><p>Manage your subscription and payment method here.</p><p>You can <a href=\"https://support.cronometer.com/hc/en-us/articles/360028026971\" target=\"_self\">upgrade your account to a Gold or Professional subscription</a>. Learn more about these subscription options, including pricing, by clicking on Upgrade</p><p><img src=\"https://support.cronometer.com/hc/article_attachments/21243502931348\"></p><p>Cancel your Gold subscription at any time to prevent your subscription from renewing at the end of your current term. Select <strong>Do Not Auto-Renew</strong> from the drop-down menu to cancel.</p><p>If you’ve replaced your credit card, you can update it in this section by selecting Update Card.</p><p class=\"wysiwyg-text-align-center\"> </p><h2 id=\"h_472730954141545174963056\">Notifications</h2><p>Use this section to change what we notify you about.</p><ul>\n<li data-list-item-id=\"e8e250648b2b70b37acb828c104b77dc8\">Set email reminders to log foods in your diary.</li>\n<li data-list-item-id=\"e9e607805ed25d1e642fffb29a8d9bd3e\">Set reminders to log your weight.</li>\n</ul><p><img src=\"https://support.cronometer.com/hc/article_attachments/35307297637780\" alt=\"Screenshot 2025-03-03 at 12.15.25 PM.png\"></p><h2 id=\"01JNET78V73X6X6CZAES64BDT4\">Privacy</h2><p>Use this section to edit your privacy settings.</p><ul>\n<li data-list-item-id=\"e627e30ee5685bb59272e9fede9a04fcc\">Toggle the button 'Send me newsletters and promotional emails' to unsubscribe or subscribe to our email list.</li>\n<li data-list-item-id=\"ecffa17645b04c8bf4b769843ffdfbe6e\">Toggle the button 'Send me personalized in-app ads' to reduce the chance of receiving unwanted ads generated by Google.</li>\n</ul><p class=\"wysiwyg-text-align-left\"><img src=\"https://support.cronometer.com/hc/article_attachments/35307326235412\" alt=\"Screenshot 2025-03-03 at 12.15.33 PM.png\"></p><p><strong> </strong></p><h2 id=\"h_440005960211545174984655\">Account Data</h2><p>We respect your right to access your data, as well as your right to be forgotten. </p><p class=\"wysiwyg-text-align-center\"><br><img src=\"https://support.cronometer.com/hc/article_attachments/16059804991252\"></p><h3 id=\"h_01HG1WSC97EDF225EYH7VK7116\">Export Data</h3><p>Export your data as a .csv file. Depending on the export type selected, you can export diary entries, exercises, biometrics, notes, and nutrition summaries. Use the date range dropdown menu to select the period you would like to export.</p><h5 id=\"h_01KVTMGXFDBHDFARWE0YBETAF9\"><strong>Daily Nutrition Export Options:</strong></h5><p>The <em><strong>Include diary group rows</strong></em> option is available for Daily Nutrition exports.</p><ul data-spread=\"false\">\n<li data-list-item-id=\"efaed5ac7e8c7ef96f0265aca11a8d831\">When enabled, the export includes a detailed breakdown of nutrition data by diary group (meal).</li>\n<li data-list-item-id=\"ee55f279f14036613628b14428a49e587\">When disabled, the export includes daily nutrition totals only.</li>\n</ul><p>This option allows you to choose between a summarized daily view and a more detailed meal-by-meal breakdown of your nutrition data.</p><p><img class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 453/655; width: 54.69%;\" src=\"https://support.cronometer.com/hc/article_attachments/50598217501460\" width=\"453\" height=\"655\"></p><p class=\"wysiwyg-text-align-center\"> </p><h3 class=\"wysiwyg-text-align-left\" id=\"h_01HG1WSC97Y72B0ZWSYZ9WPRZG\">Bulk Delete</h3><p>You can bulk delete data. You can choose to delete diary entries (foods, Notes, Exercises, Biometrics, Notes) or Fasting data from selected time range. Be aware that any deleted data cannot be recovered.</p><p class=\"wysiwyg-text-align-center\"><img src=\"https://support.cronometer.com/hc/article_attachments/16059890915604\"></p><p> </p><h3 id=\"h_01HG1WSC97QH232992A36461ZV\">Delete Account</h3><p>Deleting your account will permanently delete your account and all information associated with it. This is irreversible and there is no way to retrieve the information once an account has been deleted.</p><p> </p><h4 class=\"wysiwyg-text-align-center\" id=\"h_01HG1WSC971PTN5TQ54HQXPFP8\"><a href=\"https://support.cronometer.com/hc/en-us/articles/360019870072\">Learn how to access your Account Settings on the Mobile App.</a></h4><p class=\"wysiwyg-text-align-center\"> </p>"}}